Centrica selects Cognizant as strategic partner
LONDON, October 31, 2016
Cognizant today announced that it has been selected by Centrica, an international energy and services company, as a strategic partner to deliver end-to-end digital assurance as-a-service across Centrica’s technology landscape and enhance the efficiency, reliability and user experience of Centrica’s web and digital applications and smart devices.
As part of the three-year agreement, Cognizant will also standardize and automate processes, and drive service virtualization at Centrica. This initiative will enable Cognizant to help Centrica reduce the total cost of ownership, while creating a secure and scalable digital-ready technology backbone. This will enable Centrica to respond more effectively to changing business needs.
“This agreement enhances our ongoing partnership with Cognizant and enables us to deliver another strand in our IS transformational strategy,” said David Cooper, Interim Group CIO at Centrica. “The programme will standardize our processes across the Group, ensuring best practice digital assurance and control capabilities, while achieving significant cost savings, too.”
“We are pleased to build on our existing partnership with Centrica and provide end-to-end digital assurance and control services,” said Rohit Gupta, Vice President and Head of Energy and Utilities, the UK and Ireland at Cognizant. “By using an innovative as-a-service model for digital assurance, Centrica will now be able to lower the cost of quality and invest the savings to accelerate their journey towards becoming a digital enterprise.”
This engagement expands Cognizant’s relationship with Centrica, which began in 2005 and spans a broad range of consulting, application, business process and digital transformation services.
Centrica is an international energy and services company, focused on satisfying the changing needs of its customers. Centrica supplies energy and energy-related services to around 28 million customer accounts mainly in the U.K., Ireland and North America, through strong brands such as British Gas, Bord Gáis Energy and Direct Energy, supported by around 12,000 engineers and technicians. Centrica is a market leader in the connected home, and its Hive Active Heating™ smart thermostat and other services help its customers manage their energy use in the U.K., Ireland and North America.
Cognizant is a leading provider of information technology, consulting, and business process services, dedicated to helping the world’s leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work.